Data protection

The aim of data protection is to guarantee the right of the individual to informational self-determination; a concept that is becoming increasingly important as all spheres of life become more and more digitized. In our capacity as a multinational company, the international flow of data, along with today’s trend towards Big Data, poses a particular challenge when it comes to protecting personal data. As we operate in so many countries throughout the world, we must comply with a wide range of data protection rules and regulations. Indeed, in our growth market e-commerce, as well as in international logistics, customers place particular value on data protection compliance.

In response, Deutsche Post DHL Group is one of the few companies worldwide to have established a Group-wide Data Privacy Policy. This policy is binding for all of the company’s subsidiaries that are affected by data protection laws. Through this measure we aim to ensure that the processing of personal data is carried out exclusively in accordance with the respective legal requirements.

In countries where there are no prevailing data protection rules or regulations, our Data Privacy Policy serves as the basis for setting the binding minimum standard for protecting data. The policy includes specific instructions on the processing of personal data, and provides information on basic rights, such as the right to information on stored data and its deletion. We also have other data protection rules in place based on our corporate Data Privacy Policy; these focus on specific areas such as the processing of personal data, direct marketing and e-commerce activities.

Our Data Privacy Policy already largely conforms to the new European general data protection regulation, which standardizes data protection law within Europe and takes effect on May 25, 2018. We have conducted training to intensively prepare employees for the new regulation and its requirements.


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