Health management

At Deutsche Post DHL Group, we provide healthy work environments, moreover, we encourage and help our employees and their families to pursue healthy lifestyles, avoid risk factors and make use, for example, of preventative screening and condition management initiatives. In doing so, we align our own holistic approach with that of the World Health Organization (WHO) Healthy Workplace Model.

Organizational health management

While Group divisions are responsible for the local implementation of health management within their organizations, cross-divisional issues are discussed and agreed centrally by the Board of Management. In partnership with Human Resources, Insurance & Risk Management is responsible for driving Health and Well-being initiatives. Such initiatives and campaigns are tailored to address local requirements on the basis of a systematic international evaluation of risk indicators.

In both Germany and the Post & Parcel Germany division, health management is the responsibility of the Chief Medical Officer. Not only does the CMO advise the Board of Management, he is also responsible for the Central Health Working Group for our business units based in Germany. In addition, the CMO is head of the Group’s ISO 9001-certified occupational health services in Germany, which includes a staff of some 90 occupational health physicians nationwide. 

Additional health insurance benefits

Approximately 300,000 of our employees – more than half of our workforce – live and work outside of Germany, many of them in countries that do not offer adequate social health coverage. Thanks to our Group-wide Employee Benefits Program, employees and their dependents in over 100 countries can receive primary or supplementary healthcare at costs well below local market alternatives. Our ability to maximize and control funding efficiencies around the provisions of our insurance program allows us to invest in health promotion measures to benefit our employees and their families.


The 2019 Sustainability Report shows that every day, our employees bring the world together, united by one common purpose: “Connecting people, improving lives.”