Organization and management approach

With the goal of continuously improving our performance in the area of Corporate Responsibility, we systematically include stakeholder expectations with regard to social and environmental issues; this is ensured through a multi-stage management process. These insights are based on dialogue with our stakeholders as well as detailed stakeholder surveys. In addition, we conduct a materiality analysisundefined every two years to systematically identify material issues and define specific actions, goals and key performance indicators.

CR management process

Dedicated to shared values

The 2017 Corporate Responsibility Report provides an overview of the core action areas and activities addressed by Deutsche Post DHL Group in the area of Corporate Responsibility.