Organization and management approach

With the goal of continuously improving our performance in the area of Corporate Responsibility, we systematically include stakeholder expectations with regard to social and environmental issues; this is ensured through a multi-stage management process. These insights are based on dialogue with our stakeholders as well as detailed stakeholder surveys. In addition, we conduct a materiality analysis every two years to systematically identify material issues and define specific actions, goals and key performance indicators.

CR management process


The Corporate Responsibility Report 2018 underlines that diversity is the driving force behind the Group’s innovative strength, productivity and future success.