Key figures

Key figures

    2016 2017 2018 2019 2020
Financial figures            
Revenue € m 57,334 60,444 61,550 63,341 66,806
Profit from operating activities (EBIT) € m 3,491 3,741 3,162 4,128 4,847
Return on sales1 % 6.1 6.2 5.1 6.5 7.3
EBIT after asset charge (EAC) € m 1,963 2,175 716 1,509 2,199
Consolidated net profit for the period2 € m 2,639 2,713 2,075 2,623 2,979
Net cash from operating activities € m 2,439 3,297 5,796 6,049 7,699
Free cash flow € m 444 1,432 1,059 867 2,535
Capex3 € m 2,074 2,268 2,648 3,617 2,999
Equity ratio4 % 29.6 33.4 27.5 27.6 25.5
Net debt5 € m 2,261 1,938 12,303 13,367 12,928
Net gearing6 % 16.6 13.1 47.0 48.2 47.9
             
Stock data            
Basic earnings per share7 2.19 2.24 1.69 2.13 2.41
Diluted earnings per share8 2.10 2.15 1.66 2.09 2.36
Cash flow per share7, 9 2.03 2.72 4.71 4.90 6.22
Dividend per share 1.05 1.15 1.15 1.15 1,3510
Dividend distribution € m 1,270 1,409 1,419 1,422 1,67310, 11
Number of shares as at 31 December millions 1,240.9 1,228.7 1,236.5 1,236.5 1,239.1
Year-end closing price 31.24 39.75 23.91 34.01 40.50
             
ESG figures            
CO2e efficiency index (CEX) index points 30 32 33 35 37
CO2e emissions12 million tonnes 26.86 28.86 29.46 27.42 27.38
Energy consumption, fleet12 million kWh 20,798 21,733 23,243 23,100 24,294
Energy consumption, buildings and facilities (including electric vehicles) million kWh 3,039 3,194 3,194 3,099 3,089
Employee Opinion Survey, approval rating for Employee Engagement KPI % 75 75 76 77 82
Number of employees13   508,036 519,544 547,459 546,924 571,974
Staff costs  € m 19,592 20,072 20,825 21,610 22,234
Share of women in management14 % 21.1 21.5 22.1 22.2 23.2
Accident rate (number of accidents per 200,000 hours worked)   4.0 4.4 4.3 4.2 3.9
1
EBIT/revenue.
2
After deduction of non-controlling interests.
3
As of 2017: capex relating to assets acquired.
4
Equity (including non-controlling interests)/total equity and liabilities.
5
Calculation see Combined Management Report.
6
Net debt/net debt and equity (including non-controlling interests).
7
The average weighted number of shares outstanding is used for the calculation.
8
The average weighted number of shares outstanding is adjusted for the number of all potentially dilutive shares.
9
Cash flow from operating activities.
10
Proposal.
11
Estimate.
12
Adjusted for 2019.
13
Headcount at the end of the year, including trainees.
14
Upper and middle management.

Divisional key figures

Deutsche Post DHL Group offers integrated services and customised solutions for the processing and transport of goods and information in a global market. The Group is organised into five operating divisions, each of which operates under the control of its own divisional headquarters. The Group management functions are performed by the Corporate Center.

  • Key figures by operating divisions

    €m
      2019
    adjusted1
    2020

    +/– %

    Q4 2019
    adjusted1)
    Q4 2020

    +/– %

    Revenue

      15,400 16,455 6.9 4,269 4,801 12.5

    of which Post Germany

      8,203 8,030 –2.1 2,204 2,211 0.3

    of which Parcel Germany

      4,854 5,915 21.9 1,411 1,839 30.3
    of which International   2,201 2,397 8.9 607 726 19.6

    of which Other/Consolidation

      142 113 –20.4 47 25 –46.8

    Profit from operating activities (EBIT)

      1,230 1,592 29.4 522 674 29.1

    Return on sales (%)2

      8.0 9.7 12.2 14.0
    Operating cash flow
      1,130 1,703 50.7 655 695 6.1
    1
    Reported figures adjusted to reflect new product structure and reclassifications.
    2
    EBIT/revenue.
  • Key figures by operating divisions

    €m
      2019
    2020

    +/– %

    Q4 2019
    Q4 2020

    +/– %

    Revenue

      17,101 19,135 11.9 4,643 5,599 20.6

    of which Europe

      7,650 8,110 6.0 2,096 2,424 15.6

    of which Americas

      3,599 3,971 10.3 985 1,152 17.0

    of which Asia Pacific

      6,097 7,139 17.1 1,659 2,046 23.3

    of which MEA (Middle East and Africa)

      1,229 1,257 2.3 320 348 8.8

    of which Consolidation/Other

      –1,474 –1,342 9.0 -417 –371 11.0

    Profit from operating activities (EBIT)

      2,039 2,751 34.9 611 1,040 70.2

    Return on sales (%)1

      11.9 14.4 13.2 18.6
    Operating cash flow 
      3,291 4,382 33.2 970 1,381 42.4
    1
    EBIT/revenue.
  • Key figures by operating divisions

    €m
      2019
    2020

    +/– %

    Q4 2019
    Q4 2020

    +/– %

    Revenue

      15,128 15,914 5.2 3,854 4,390 13.9

    of which Global Forwarding

      10,680 11,681 9.4 2,724 3,238 18.9

    of which Freight

      4,565 4,345 –4.8 1,160 1,181 1.8

    of which Consolidation/Other

      –117 –112 4.3 –30 –29 3.3

    Profit from operating activities (EBIT)

      521 590 13.2 173 172 −0.6

    Return on sales (%)1

      3.4 3.7 4.5 3.9
    Operating cash flow
     
    801 664 –17.1 386 260 –32.6
    1
    EBIT/revenue.
  • Key figures by operating divisions

    €m
      2019
    adjusted1
    2020

    +/– %

    Q4 2019
    adjusted1)
    Q4 2020

    +/– %

    Revenue

      13,533 12,537 –7.4 3,597 3,498 –2.8

    of which EMEA (Europe, Middle East and Africa)

      6,805 6,104 –10.3 1,776 1,689 –4.9

    of which America

      4,759 4,640 –2.5 1,324 1,310 –1.1

    of which Asia Pacific

      1,992 1,814 –8.9 502 505 0.6
    of which Consolidation/Other
      –23 –21 8.7 –5 –6 –20.0

    Profit from operating activities (EBIT)

      911 426 –53.2 176 175 –0.6

    Return on sales (%)2

      6.7 3.4 4.9 5.0
    Operating cash flow 
     
    1,337 1,064 –20.4 811 699 –13.8
    1
    Prior-year figures adjusted due to reclassifications.
    2
    EBIT/revenue.
  • Key figures by operating divisions

    €m
      2019 2020

    +/– %

    Q4 2019 Q4 2020

    +/– %

    Revenue

      4,045 4,829 19.4 1,087 1,455 33.9

    of which Americas

      1,153 1,629 41.3 319 495 55.2

    of whichEurope

      2,307 2,618 13.5 611 785 28.5

    of whichAsia

      586 593 1.2 159 182 14.5
    of which Other/Consolidation
      –1 –11 <–100 –2 –7 <–100

    Profit/loss from operating activities (EBIT)

      –51 158 >100 –11 75 >100

    Return on sales (%)1

      –1.3 3.3 –1.0 5.2
    Operating cash flow 
     
    161 337 >100 33 37 12.1
    1
    EBIT/revenue.

Outlook

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