SUPPLY CHAIN

Customer-centric contract logistics solutions

As the world leader in the contract logistic market, we manage supply chains to reduce complexity for our customer. This is our profitable core, which includes warehousing, transport as well as value-added services such as Lead Logistics Partner (LLP), Real Estate Solutions, Service Logistics, packaging and e-fulfilment along strategic industry verticals. We also develop innovation and sustainable solutions.

Continuing to automate and digitalise the supply chain

In the interest of our customers, we ensure that our standard tools are seamlessly embedded into all of their processes. Flexible automation technologies, such as wearable devices and collaborative robotics, are being scaled across our operations to take us to the next level in efficiency. We are constantly striving to increase efficiency along the entire supply chain through standardisation and the use of new technologies. Whilst these efforts generally benefit all sectors, we see the largest demand in the retail and consumer sectors, which account for approximately half of the Supply Chain division’s revenue. The automation technologies shown in the graphic below are being introduced in all regions in order to make us even more agile.

Leading position in contract logistics

The global contract logistics market is estimated at around €217 billion. DHL remains the global market leader in contract logistics with a market share of 6.1 % (2018) and operations in more than 50 countries.

Contract logistics market, 2018: top 10

Market volume: €217.3 billion    
DHL   6.1 %
XPO Logistics   2.4 %
Kuehne + Nagel   2.2 %
Hitachi Transport System   1.6 %
CEVA   1.5 %
UPS SCS   1.3 %
SNCF Geodis   1.2 %
DB Schenker   1.2 %
Ryder   0.9 %
DSV   0.8 %
Source: company estimates; Transport Intelligence. Market shares are on the basis of divisional revenue.