DHL eCommerce Solutions

Since January 1, 2019 the international parcel and e-commerce businesses - previously DHL Parcel Europe and DHL eCommerce – are established as a standalone division, DHL eCommerce Solutions, under the leadership of Corporate Board Member Ken Allen.

Also the responsibility for Customer Solutions & Innovation (CSI) lies within the new division which will lead the further development of the overall e-commerce strategy for the Group.

By creating the DHL eCommerce Solutions division, the Group is better positioned to leverage opportunities within the booming e-commerce logistics sector in Europe and around the world.

Worldwide portfolio of parcel and e-commerce services

In selected markets within Europe, North America, Asia and India, DHL eCommerce Solutions provides domestic and international parcel services for business customers and consumers, as well as individual services and tailored solutions for e-commerce businesses.