Responsible Business Practice
Responsible business practice is an integral part of the Deutsche Post DHL Group corporate strategy, which states our aspiration of becoming a benchmark company for responsible business.
Our steadfast commitment to economic, social and ecologic sustainability across the Group also helps us meet the expectations of our stakeholders, who increasingly consider responsible business management criteria when choosing Deutsche Post DHL Group as their Provider, Employer and Investment of Choice.
Corporate governance generally comprises the entirety of all international and national values and principles for good, responsible company management and supervision. This is intended to increase confidence in the corporate management.
Responsible business practice enables us to
- contribute to society while creating business opportunity and growth
- minimize business and financial risk – for both ourselves, our customers, and investors
- continually build our reputation as a practitioner of responsible business
- ensure that our business activities adhere to national laws and regulations, ethical standards and international guidelines – something we expect from our suppliers as well.
Responsible Business Practice Network
The most important aspects and issues relating to responsible corporate governance are discussed and coordinated by cross-divisional and cross-functional experts as of the Group-wide Responsible Business Practice (RBP) network. With the help of the materiality analysis, the RBP network identifies focus issues, sets standards and targets, improves the Group's performance in those areas and creates transparency with regard to progress made against our targets.
Members of the RBP network maintain an ongoing dialogue with their respective stakeholders - this ensures that stakeholder expectations in regard to social and environmental issues are accounted for appropriately and that our business is aligned systematically with their interests. Combining sustainability with profitability remains the Group's overarching goal.
Code of Conduct (CoC)
The Code of Conduct has been an integral part of our corporate culture since 2006, connecting the Group across divisions and regions around the world. It serves as the basis for all other Group policies and guidelines, including our Supplier Code of Conduct. The CoC is guided by the principles set out in the Universal Declaration of Human Rights and the United Nations (UN) Global Compact. The code is consistent with recognized legal standards, including the applicable anti-corruption legislation and agreements.
Code of Conduct (CoC)
Supplier Code of Conduct (SCoC)
Occupational health and safety
Deutsche Post DHL Group strives to protect our employees from hazards and risks, providing them with a safe working environment. Our efforts in this area focus on the identification of potential risks and heightening employee awareness on the subject of safety. We also encourage and motivate our employees to live a healthy lifestyle and to avoid potential harm to their health.
With our own understanding of compliance and responsible business practice, we ensure that our employees behave in a way that adheres to national laws and regulations, that they identify with the corporate values of Deutsche Post DHL Group and apply our ethical standards in a binding way no matter where they are in the world. We place particular importance on combating corruption. As a member of the World Economic Forum's Partnering Against Corruption Initiative (PACI), we have agreed to translate the six PACI principles into concrete and measurable actions.
Procurement and supplier management
Our centralized procurement department assists the divisions in purchasing high-quality goods and services, reducing costs and making cost-effective investments while keeping an eye to the environmental and social aspects involved. Supplier management is performed centrally by Corporate Procurement and starts right at the beginning of the value chain. The Supplier Code of Conduct is an integral part of our supplier management system.
Openness, trust and constructive dialogue with our employees and their authorized representatives provide the basis for successful employee relations. Our goal is to strengthen the engagement and motivation of our employees and empower our executives and managers to interact with their teams openly, appropriately and responsibly.
As an internationally operating logistics company, our business is subject to a wide range of influences and impacts. Our Group-wide resilience management process is designed to systematically identify potential opportunities and risks at an early stage. The process not only provides important insights into potential benefits for the Group but enables us to take necessary measures in a timely way. The ability to maintain operations, enabling undisrupted supply and sale of goods and services, even in critical situations, gives us a crucial competitive edge.
Our corporate policies lay the groundwork and set the direction for corporate responsibility at Deutsche Post DHL Group.