Disaster Response Teams providing help
In cooperation with the UN Office for the Coordination of Humanitarian Affairs (OCHA), we have established a global network consisting of over 400 specially trained employees who volunteer their time to be a part of our Disaster Response Teams (DRT). On call for deployment in the Americas, the Middle East/Africa and Asia Pacific, once our support has been requested by the United Nations, our DRT teams can be on the ground and operational at a disaster-site airport within 72 hours.
The DRTs provide logistics support such as unloading cargo planes and warehousing and inventory of the incoming relief supplies at no charge. Through their work, our teams make sure that disaster relief organizations can get warm blankets, food and medication to those in need effectively and quickly.
Disaster Response Teams worldwide
More than 400 trained employees volunteer their time to be a part of the Disaster Response Teams.
Most recent videos
Fionn Herriott from DHL Express Hong Kong takes part in a DRT mission for the first time. He coordinates the transportation of the relief goods to the disaster area.
The DHL Disaster Response Team will manage the logistics of the inbound relief goods and help ensure the quick flow of goods to the people in need.
Training: Regular training courses assure deployment readiness
We offer regular training courses for our DRT members to ensure that they are deployment-ready and able to meet UN standards at all times. These courses include training in disaster management fundamentals, warehouse management and any other focus areas identified by Deutsche Post DHL, the UN and the participating relief organizations. In 2012, more than 120 employees took part in a total of four DRT trainings. For 2013, we are planning at least one training for each DRT region.
DRT training in El Salvador
Speedball: our innovative packaging solution for disaster relief
The Speedball is our packaging solution for aid supplies that need to be transported to people in regions made inaccessible due to disaster. One example would be supplies that have to be dropped from an airplane. Our local airport staff use these extremely durable, waterproof DHL courier bags to pack aid supplies that are meant for this type of transport. Conventional transport packaging such as boxes often are not robust or waterproof enough to withstand being dropped from an airplane. The Speedball can hold up to 25 kilograms of relief supplies.
Memoranda of Understanding
We currently have bilateral memoranda of understanding with 11 countries in disaster prone regions. With such agreements in place, future DRT deployments can be executed without bureaucratic delays. As stipulated in the memorandum of understanding, the governments can also contact us directly to request the services of our DRTs. No new memoranda of understanding were signed in the 2012.