GoHelp – Partnership with the United Nations (UN) in disaster management
Smart, comprehensive prevention measures and a state of constant preparedness are absolutely indispensable to ensuring fast and effective assistance in the event of a disaster. At the core of the Group-wide GoHelp program is the strategic disaster management partnership with the United Nations (UN), which has made Deutsche Post DHL Group an important player in the worldwide humanitarian community. When called upon by the UN, we support global relief efforts by volunteering our logistics expertise, our global network and the personal commitment of our individual employees.
We must unfortunately deny any request of free shipping to affected regions. The situation at an airport following a major disaster is rather hectic, and individual and unsolicited packages arriving in the area can create a bottleneck at the airport and slow down the entire process. If you want to help we encourage you to donate money to large, internationally-operating aid agencies. Financial support is often the best way to help immediately as it does not slow down the flow of relief aid.
The GoHelp program
Our employees in action
TECHO, a non-governmental organization based in Latin America and the Caribbean, completed an especially ambitious project in April 2014. Working hand in hand with slum residents, TECHO volunteers achieved their goal to build a total of 100,000 transitional houses. 38 DHL El Salvador volunteers joined TECHO from April 12-13, 2014 to help make this possible. The 100,000 houses tell 100,000 stories of overcoming odds and restoring dignity.
After the devastating typhoon Haiyan struck in November 2013, our DRT was called on for a particularly important deployment to the international Mactan-Cebu Airport on the Philippine island of Cebu, located adjacent to Leyte, the island hardest hit by the storm. With the help of the DRT, the regional airport was quickly transformed into the hub for the international relief effort.
Sri Lanka is situated in a seismically active zone, where the risk of earthquakes, including undersea earthquakes, is significant. In the event of a natural disaster, Bandaranaike International Airport outside Colombo - Sri Lanka's only international airport - takes on even greater strategic importance. As part of a GARD workshop conducted in December 2014, airport managers and local disaster protection agencies in Colombo worked with GARD trainers to develop a catalogue of recommended action measures, which are now being implemented.
The Group's GoHelp program is oriented to the long term. For many years now, disaster management authorities around the world have relied on the support of our DRTs. One of the largest deployments to date took place in Pakistan in 2010. Due to the severe flooding in August of that year, the country was forced to rely on international aid for an extended period of time. Our team was deployed for a period of five weeks at the airport in Islamabad.
Through our relief fund "We Help Each Other" (WHEO), employees can donate money to fellow employees who are themselves victims of natural disasters. In 2014, WHEO provided support to 41 employees in Bosnia, Chile, Germany, Mexico and the Philippines.