Society and engagement
Being an element of corporate responsibility, corporate citizenship is firmly anchored in our Group Strategy. We want to put the core competences we have developed as the world’s leading transport and logistics company plus our employees' know-how to use in ways that make a positive contribution to society and the environment. Deutsche Post DHL Group's activities in this connection are geared to long-term collaboration with established partner organizations. In this way we ensure that our joint programs are organized on a professional, sustainable basis.
Our corporate citizenship activities focus on the following topics:
Our company has been a member of the Corporate Citizenship network LBG since 2014. We record our corporate citizenship activities based on LBG criteria and make them quantifiable. We continually strive to improve the scope and quality of the data we collect.
In order to identify the social impact our corporate citizenship activities have, we have defined key indicators for each program and have already evaluated a number of programs. Since each program has a different approach and direction, the impact criteria differ from program to program:
- Disaster Response Teams: Operational capability in the disaster area within 72 hours
- Get Airports Ready for Disaster: Training sessions are conducted successfully.
- Global Volunteer Day: Number of volunteers and number of hours worked
- GoTeach: Improved educational opportunities and employability
For example, following GARD training sessions, the trainers and participants complete an evaluation form which is used to determine how successful the training was on the basis of a point system. A set rating system ensures comparability. All activities conducted in connection with Global Volunteer Day are registered and recorded by volunteers on a dedicated website. The number of volunteers and the number of hours invested in the individual projects are key indicators. We speak of successful participation in our GoTeach partnerships with SOS Children's Villages and Teach For All when the educational opportunities and employability of the greatest possible number of children and adolescents improve as a result of the collaborative efforts with our employees.
- DRT: Operational capability was ensured within 72 hours in all cases.
- GARD: All workshops conducted in 2015 were rated as “successful” or “very successful”.
- GVD: Some 110,000 employees did 260,000 hours of volunteer work in 2015.
- Partnership with SOS Children’s Villages: 85% of the youths surveyed view DHL employees as role models.
- GoHelp: 81% of employees support the Group’s involvement in disaster management.
- GoTeach: 77% of employees view education as a local challenge.
The evaluation of our partnership with SOS Children's Villages reveals enormous benefits not only for the youths involved but also for our employees who do volunteer work in this connection. The youths become more self-confident and feel themselves better prepared for the working world. The adolescents accept the employees with whom they had contact during the program as role models. The employees see their involvement as an important contribution to society and enjoy working with the youths. They also report that their volunteer activities have a positive effect on their level of job satisfaction. GoTeach Partnership Evaluation Report
The Get Airports Ready for Disaster (GARD) program was evaluated on behalf of the United Nations. Trainers with a high level of commitment and professionalism teach airport management personnel clearly-defined approaches and solutions to disaster situations. An awareness of these special challenges is created ‒ a precondition for the program’s sustainability. GARD is described as being innovative and unique. It is considered to be an outstanding example of a successful public-private partnership. Download study on public-private partnerships (PPP)
In global surveys, regularly more than 75% of our employees state that the topics "educational opportunities and employability" and "disaster relief" are very relevant for them and that they perceive these issues as important social challenges.