"All Different – Together Successful"
Interview with Angela Titzrath on the Second Diversity Day 2014 in Germany
Ms. Titzrath, why has Deutsche Post DHL chosen to take part again this year in the Diversity Day event initiated by the "Charta der Vielfalt" association?
Angela Titzrath, Board Member for Human Resources: Last year, we succeeded in showcasing the entire spectrum of diversity in our Group in a single day, thereby making a valuable contribution toward promoting a culture of diversity. We want to build on this positive experience in 2014 and hopefully reach out to even more people. For the first time this year, the event will take place not only at our Bonn headquarters, but also across multiple divisions at Deutsche Post DHL locations around the world. Under our motto "All Different – Together Successful", the day’s wide range of activities – including conferences, discussion sessions, exhibitions, competitions, and musical events – will demonstrate the richness and vibrancy of our company’s culture of diversity.
How important is diversity for Deutsche Post DHL?
Angela Titzrath: Diversity is part of our identity and the basis for our strength as the world's leading logistics provider. A diverse workforce is key to an open and innovative corporate culture and the ability to adapt and chart new pathways going forward. At the same time, it reflects the diversity of our customers, suppliers and investors. This is why our commitment to diversity is part and parcel of our basic values and has always been a core element of the Code of Conduct, which applies to all 480,000 of our employees worldwide. The strategic significance of diversity for Deutsche Post DHL is also underscored by the Corporate Diversity & Inclusion Statement signed by our Board of Management in 2013. Diversity, in short, is an integral part of our identity.
How is diversity “lived” every day at Deutsche Post DHL?
Angela Titzrath: Diversity pervades our day-to-day lives at Deutsche Post DHL – at all levels of the company and in all facets of our work. The tremendous variety of cultures represented in our team is just one example of this. In Germany alone we have employees from over 150 countries working side-by-side – and in our headquarters, we employ people of some 50 different nationalities. At the same time, we have extensive experience in combining the strengths of all generations in our workforce and creating a working environment that supports employees in all phases of working life. Our innovative Generations Pact is a good example of this. What is more, employees with and without disabilities work alongside each other at Deutsche Post DHL – each contributing their individual strengths to the success of our company. And, a top priority for us is to ensure a working environment characterized by tolerance and individual freedom for all employees, regardless of sexual orientation. That is why Deutsche Post DHL supports, among other activities, RAINBOWNET, an internal network for lesbian, gay, bisexual and transsexual employees.
What steps have you taken to bring more women into leadership positions?
Angela Titzrath: Equal opportunity and women in executive positions are important priorities for our Diversity Management. Our goal is to fill 25 to 30 percent of vacancies at the management level with women, and we’ve already made good progress towards achieving this. Today the percentage of women in upper and middle management across the Group has increased to 19.6%, which is over 2 percentage points higher than in 2011. We plan to maintain this strong trajectory with the help of a wide range of activities, such as mentoring programs, women networks and awareness-building measures. Another very important issue for me personally is to promote family-career balance through flexible working hours, part-time arrangements and childcare services.
What do you consider the "recipe for success" for greater diversity?
Angela Titzrath: Diversity thrives in a working environment characterized by openness, tolerance and respect – in a culture of mutual recognition and acceptance, in which the uniqueness of each individual is not only accepted but also truly appreciated and valued. This means being conscious of diversity and “living” diversity every day of the year, not just on Diversity Day.