First Financial Bank chooses DHL as exclusive air and ground delivery providerPlantation Florida, 03/31/2008, 11:30 AM CEST
DHL announced today that it has been chosen by First Financial Bank, N.A. as its exclusive delivery services provider. First Financial will now leverage DHL's U.S. express and ground delivery services for transporting loan, mortgage, and other financial materials to and from its banking centers and clients.
With assets of $3.4 billion, First Financial is the second-largest bank headquartered in the Greater Cincinnati area, operating 81 banking centers in Ohio, Kentucky, and Indiana.
First Financial chose to consolidate all of its express delivery needs with DHL after a competitive review of the quality, service, and value offered by all major U.S. providers. First Financial was also attracted to DHL due to its strong network in the U.S. and in the region, which includes its primary air and ground hub based in Wilmington, Ohio.
"First Financial is delighted to partner with DHL, which has successfully implemented a transportation program tailored to the way we do business," said Doug Lefferson, executive vice president and chief operating officer for First Financial Bank.
DHL recently conducted customized training for First Financial associates on using the DHL web-based shipping products and began shipping immediately.
"We know time is money for our customers, especially those in the financial industry," said Charles Brewer, vice president of Sales, for DHL. "We're pleased to partner with First Financial; their decision to work exclusively with DHL further highlights our commitment to superior performance and customer service."