DHL simplifies global product range to create widest-time based express range in the industry
New structure offers customers harmonized products and services worldwideBonn, 04/01/2008, 11:30 AM CEST
DHL, the leading global express and logistics provider, is unifying and simplifying its entire express product range to create the widest time-based express portfolio in the industry.
The new products will be structured in three categories - emergency same day deliveries, time definite next business day deliveries, and cost-effective day definite deliveries - and will align DHL's brand worldwide. All of the core products are supported by a number of optional services that will provide the flexibility to meet specific customer needs.
The rollout of the new-look product range began throughout the 220 countries and territories serviced by DHL's global network in January 2008 and is expected to be completed by the end of the year.
Offering a simplified shipping experience
Customers worldwide will benefit from a harmonized suite of reliable products and services that use standardized tools, processes and systems including e-commerce tools, waybills and the internet, ultimately offering a simplified shipping experience. In addition, the DHL brand leverages the assets of the integrated DPWN group to offer freight and mail deliveries.
"As one global organization, we are fully leveraging our integrated network and worldwide presence without limiting our local expertise. Our updated product portfolio ultimately makes it easier to do business with us, both for large, multinational customers as well as small, local businesses, no matter where in the world they are based," notes John Pearson, EVP Global Marketing & Sales, DHL Express.