DHL signs national agreement with grocery chain ICA
Further investment in the private marketStockholm, 02/08/2008, 10:30 AM CET
DHL and the ICA Group have signed a framework agreement covering all retailers in the country. The agreement means that individual retailers can now offer their customers the facility to post and collect DHL parcels of various sizes.
DHL continues herewith to invest in the private market. DHL Express can already offer private individuals and companies over 1,150 posting and collection points across the country, the so-called SERVICEPOINTS. By the end of the year, DHL expects to have almost 1,500 outlets.
DHL Express launched the SERVICEPOINT concept at the end of last year
"ICA is Sweden's largest grocery chain, and now that we are increasing our cooperation, we expect to achieve a denser geographical coverage for our SERVICEPOINT concept", says Lars Jordahn, CEO of DHL Express (Sweden).
DHL Express launched the SERVICEPOINT concept at the end of last year, providing private individuals and companies with a simple way to send domestic parcels at times that suit them.
There are posting and collection points in shops of various kinds, from gas stations, kiosks and video stores to grocery stores, Pressbyrån and 7-Eleven outlets. A common feature of all SERVICEPOINTS is that they are located in places where a lot of people pass by and that they have generous opening hours.
"Today, we are offering consumers a facility to send domestic parcels, but by the end of the year it will also be possible to send parcels abroad via our global network, which is something a lot of private individuals want", says Jordahn.
DHL Express allows transport to be booked and goods to be tracked over the Internet
As well as posting and collection in the stores, DHL Express also allows transport to be booked and goods to be tracked over the Internet, 24 hours a day, 365 days a year. The entire flow of information is handled electronically. All recipients are notified by text or e-mail that their parcel is waiting at the receiving SERVICEPOINT. Booking is via www.dhl.se.
The packaging is included in the total price and is available in the following sizes: 0.5, 1, 2, 5, 10 and 20 kg. All boxes can be reused and recycled.
Parcels sent via SERVICEPOINT are carbon-offset. This process is monitored by the Swiss firm SGS, an independent company authorized by the World Bank to verify projects initiated to reduce greenhouse gases. The carbon dioxide emissions themselves are offset by investment in new technology for vehicles, the use of renewable fuels, solar energy projects, methane extraction and biogas production, and tree-planting.