DHL signs $80 million agreement with Avendra
Leading procurement services company extends agreement with DHL for express shipping servicesPlantation Florida, 02/04/2008, 10:30 AM CET
As part of the agreement, DHL services will be used by Avendra and its clients for expedited delivery services, including shipping to and from hotels and resorts, corporate and regional offices, sales conferences, management companies, as well as the delivery of payroll.
"Since 2001, DHL has brought consistent service and value to Avendra and its clients, and we are pleased to continue this partnership into the next decade," said George Pfeiffer, Vice President of Procurement for Avendra.
Avendra and its clients will have access to specialized customer service support, including dedicated phone assistance and email support from DHL representatives familiar with Avendra clients and their unique needs. DHL's support group for Avendra also handles proactive shipment monitoring for time-sensitive payroll deliveries.
"The hospitality industry is one of the most demanding from a service standpoint, and Avendra and its clients seek partners like DHL that help them maintain their reputation for service excellence," said Charles Brewer, Executive Vice President of Sales for DHL. "Through this new agreement, DHL will help the largest and most respected hospitality brands stay competitive by providing reliable, expedited shipping services that enhance their business and their guests' experience."