Deutsche Post World Net Launches Mail 24/7 Service
- Group extends 24-hour service for private customers in Germany
- Service islands combine self-service options
Deutsche Post World Net is once again introducing significant improvements in its range of services for private customers. In Berlin, the first so-called Mail 24/7 was put into operation today. This service island combines self-service options in a modern and compact design. At Berlin Südkreuz station, an easy-to-reach location with high volumes of foot traffic, the largest of the three versions available has been set up. It consists of a cash dispensor, a printer for bank statements, a Packstation, a stamp machine and mail boxes.
A total of thirty service islands are currently installed in Berlin with a further fifteen in Bonn and fifteen in Dortmund. There are three versions of Mail 24/7: ranging from a basic solution with a parcels box, stamp machine and mail box to the premium model with all existing self-service machines. All models are characterised by their user-friendly applications and uniform design. To make the services easier to use around the clock, the units are also lit up at night time.
Combined self-service options
"Nowadays modern companies have to offer their services not just twenty-four hours a day, seven days a week. The customer also demands easy access," explains Uwe Brinks, manager of the DHL PARCELS Germany division. "So it makes sense to combine all the widely-used self-service options offered by Deutsche Post World Net in one place. Mail 24/7 is the way forward."
With what are soon to be more than 13,500 retail outlets throughout Germany, some 900 PACKSTATIONS and shortly 1,000 PARCEL BOXES, Deutsche Post World Net is miles ahead of the competition in terms of accessibility and comfort. With Mail 24/7 the largest logistics company in the world is once again expanding its range of services and so reinforcing its position as the only full-fledged universal services provider in Germany.
If the service is received positively by customers during the trial phase, Deutsche Post will also set up 24/7 service islands in other cities.