Deutsche Post Tests New Briefstation Automated Service Machines
Pilot project offers posting options around the clockBonn, 07/27/2005, 11:30 AM CEST
Beginning in August, Deutsche Post will be testing a new automated letter posting service for business customers in three locations in Cologne. In the coming months, three Briefstation machines, as an alternative to retail outlets, will offer a selection of popular basic postal products and services around the clock.
The goal of the pilot phase is to gauge customer demand and the usefulness of the machines in daily use. Besides the usual letter formats ranging from standard letter to Maxi letter, Briefstation machines can handle book and merchandise items and can also issue orders for formal document delivery. Moreover, additional services such as registered mail, COD deliveries and address verification are offered.
Briefstation machines can calculate the correct fee according to the service being demanded and prints this onto the item. Although Briefstation machines do not accept Infopost items, customers can post certain amounts of Infobrief items as standard, compact and oversize letters with no problem.
Customers will pay for Briefstation services by POSTCARD, Deutsche Post's free charge card for business customers, which is used by more than 290,000 businesses across Germany. There are some 500,000 POSTCARDS in circulation. Touchscreens allow for the user-friendly operation of the Briefstation machines. Large deposit bins make it possible to post larger amounts of Infobrief items. The Briefstation prototypes are manufactured by South Korea's Samkyung.