Posting Parcels at the Gas Station
Tamoil and DHL are starting a pilot attempt in the Swiss parcel businessBonn, 11/18/2004, 10:30 AM CET
In cooperation with the gas station operator Tamoil, DHL is launching a new parcel offer in Switzerland. From November 17, business and private customers can mail their inland parcel items at 20 Tamoil gas stations. With this innovative concept, DHL Express is extending its network of public mailing points. They are already in cooperation with SBB, which accepts international DHL Express items at 26 train stations.
In cooperation with Tamoil, DHL is creating an easily accessible and good value offer in the Swiss parcel market. In front of selected Tamoil gas stations there are now specially developed DHL acceptance boxes which customers can use round the clock to post parcels. Customers can choose from four different packaging sizes; the postage is paid by the customer directly at the till of the respective gas station, with daily opening hours from 6:00 a.m. to 10:00 p.m. The Tamoil staff were already trained in this new task in October.
DHL will guarantee next day delivery (from Monday to Friday) to any location in Switzerland, for all parcels that are placed in the secure acceptance boxes by 5:00 p.m. Customers of Swiss Post, on the other hand, have to post their parcels by midday in order to guarantee next day delivery. The postage for the DHL basic parcel S (25x17.5x10 cm) is CHF 7.90 and is thus cheaper than the comparable priority parcel offered by Swiss Post (CHF 8).
In addition, DHL offers customers packaging free of charge, while Swiss Post charges an additional sum of CHF 2.20 to 4.50. For larger parcels, delivery against a signature and a second delivery attempt are included in the price. With Swiss Post, customers pay between CHF 1.50 and CHF 4 for these services.
Further extension after the pilot phase
DHL's new parcel offer fulfills the customers' requirement of being able to deal with postal business before or after work. In addition, there is sufficient parking space at the Tamoil gas stations. The pilot phase of this exclusive cooperation with the selected gas station operators will last until May 2005. Then the offer should be extended to 110 Tamoil stations, which all have an integrated shop. At the same time, DHL is planning further cooperation with other partners, for example, in the retail trade, in order to expand the network of well connected and frequently used handover points.