Participation in eBay now possible without computers
- DHL starts up auctions in postal retail outlets
- New service tested in Berlin
Berlin customers of Deutsche Post World Net will be able participate in online auctions very easily and without using a computer from Friday, October 1, 2004 - with DHL's new eBay auction service. Twelve retail outlets of Deutsche Post in Berlin Wilmersdorf and Berlin-Schöneberg are offering this service as part of a pilot project.
Auntie's old vase, a well-kept model car in the cellar or a new pair of shoes which just didn't go with your favorite dress when you got them home - every household has these sort of items which you no longer need yourself, but someone else would like to have. It's simply a matter of finding that "someone else". Auctions on eBay's platform are increasingly becoming a lifesaver in this respect - and bring in money for the household coffers. Berlins' citizens now have it even easier: They can take the item they want to auction - unpackaged - to 12 retail outlets of Deutsche Post, and DHL takes care of the rest of the eBay auction. The participating retail outlets are marked with special "Auction Service Outlet" signs on their doors and windows.
The shipping experts at DHL, the express and logistics service provider, photograph and describe the goods, put them on eBay on the Internet and take care of the whole auction, from the sale to shipping to payment. This is undertaken in collaboration with a service provider. The customer doesn't have to worry about a thing, and is kept up-to-date on all developments in the auction by e-mail, text message or telephone. The new DHL service is particularly worthwhile for higher-value goods. Parcels are insured up to a value of 500 euro. All articles which comply with the General Terms and Conditions of DHL and eBay are admissible.
The costs for people selling goods comprise an 11.50 euro service charge, plus 20 percent sales commission and the usual eBay fees. The pilot project is being started in the twelve Berlin retail outlets at first, and if it gains a positive reception, will be extended to up to 50 retail outlets in Berlin.