Fast mail transit time in Europe
Deutsche Post World Net among the leadersBonn, 09/09/2004, 11:30 AM CEST
Deutsche Post World Net remains one of the mail transit time leaders in Europe. In the first half of 2004, over 97.1 percent of the letters processed by the Group reached their recipients abroad within three days of posting at a mail center. As revealed by a recent independent UNEX study, Deutsche Post is thus clearly above the average rate for other European postal service providers.
Deutsche Post obtained especially good transit times for Switzerland, Austria, the Netherlands, Norway, Belgium and Denmark. On average, shipments are delivered to their recipients in these countries just two days after posting at a German mail center.
All in all, the European postal companies attained very good results for the first half of 2004 in the study. The average transit time in Europe was 2.2 days. A total of 93.8 percent of cross-border, inner-European letters were delivered within three days of posting at one of the mail centers belonging to the postal companies tested. Transit times for the first six months of this year were thus 8.8 percentage points higher than the European Union (EU) standard of 85 percent. In comparison to 1994, when measurements began, the current results represent an improvement of 24.3 percentage points.
The share of inner-European shipments which reach their destination with five days of posting at a mail center has also improved slightly and now lies at 98.3 percent. The EU target of 97 percent has thus been exceeded here as well.
The UNEX study is performed twice a year on behalf of the International Post Corporation (IPC*), to which 23 internationally operating postal companies now belong. Measurement of letter transit times in the UNEX study is conducted independently and without the participation of the postal companies. By mid-2004, more than one million test letters in different formats and sizes had been sent in 306 country-to-country relations in Europe and 400 city-to-city relations within and between North America and Europe for study purposes.
The UNEX system (Unipost External Monitoring System) is the most extensive and complex operational test of its kind. The system meets the EU Commission requirements in regard to service quality measurements, which include a uniform and dependable system for monitoring of transit times within the EU.
- *|The following countries are members of the IPC: Austria, Australia, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Luxemburg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the USA.
- The following countries are members of the IPC: Austria, Australia, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Luxemburg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the USA.