DHL expands logistics operation at Düsseldorf airport
DHL Danzas Air & Ocean's regional team now united in RatingenBonn, 12/06/2004, 10:30 AM CET
DHL has expanded its location in the immediate proximity of the Düsseldorf airport and in addition to airfreight, which was already stationed there, now has ocean freight, key account management, and some central staff functions on-site in Ratingen. Bundling the offering optimally satisfies regional and supraregional logistics and customer service requirements.
The divisions were previously distributed among Neuss, Ratingen and Düsseldorf. The approximately 65 DHL employees in the expanded building complex in Ratingen offer customers faster service. The location has good connections to all forms of transport (airfreight, ocean freight, road transport, and inland waterway transport) within Germany and Europe.
The building complex combines a modern freight forwarding facility with office and work areas on 4 levels and allows faster handling and a further quality improvement in service for customers. "Concentrating the former branch offices at a single central location near the airport, along with the optimal team set up, is a sign for the future", says Volker Oesau, Managing Director of DHL Danzas Air & Ocean Germany GmbH.
Shipments for the Ruhr/Lower Rhine metropolitan area, including regular deliveries of DHL's own consolidated containers from Asia, are transshipped via the Ratingen branch.
The investment in the Ratingen location brings decisive advantages to shipping customers, for example for Dorlastan Fibers & Monofil GmbH, a major customer of DHL Danzas Air & Ocean: "We are glad that the entire Düsseldorf team of DHL Danzas Air & Ocean is now united at a single strategically favorable location.
As our favored logistics service provider, DHL Danzas Air & Ocean satisfies our high requirements for quality, service and reliability", says Michael Zehrt, Business Manager for Marketing Customer Service at Dorlastan Fibers & Monofil GmbH.