DHL provides Amann with logistics services
Persuasive global coverage and joint EDP solutionsBonn, 11/18/2003, 10:30 AM CET
Amann, one of the world's largest thread manufacturers, uses DHL Express services for shipping merchandise within Europe and documents worldwide. The company's offices in Erligheim (Swabia) do double duty as headquarters and central forwarding depot location. DHL transports around 3,500 express and 60,000 standard parcel shipments annually from here or from one of the 80 Amann depots worldwide. Expansion of direct delivery from Germany, France and Austria to other countries in Western and Eastern Europe is in the works.
The thread manufacturer's products are used in the garment and shoe industries; hold awnings, tents and sails together; and see to it that the sewing on airbags and safety belts holds up under enormous pressure. "We have found a partner in DHL that, like us, operates worldwide and links this global coverage to reliable service. We rely on DHL's fixed transit times to meet our customers' deadlines. Our verdict is clear: DHL is more reliable and quicker than any other distributors we have worked with in the past," says Jürgen Scheihing, head of Amann's forwarding operations. Amann and DHL have united many IT functions under a single data umbrella for electronic shipment tracking and need-based provisioning in the 800 tonne capacity high-bay warehouse.
However, logistical competency and technical know-how are not the only strengths in play for a decisive competitive advantage at Amann. "The close partnership relationship that we maintain with DHL would be unthinkable without the practical cooperation with their key account management," is the praise offered by Jürgen Scheihing for DHL's distribution experts responsible for Amann. "Especially in the sometimes turbulent logistics business, where personal contacts are disappearing more and more, we place great value on being able to trust our contact partners, who have a precise knowledge of our processes, can react flexibly to changed requirements, and who table innovative ideas for our logistical planning."