International express: a career choice that delivers for you
By Regine Buettner, EVP HR Global & Europe at DHL Express
Regine Buettner, EVP HR Global & Europe at DHL Express
Every day, a pair of drivers makes a 700km round trip across the dusty, pothole-filled road between the city of Atyrau in Kazakhstan and the Tengiz oilfield on the shore of the Caspian Sea. In summer, they have to watch for camels on the road and constantly monitor the van engine for overheating. In winter, they have to navigate their way through blizzards, ice patches and snowdrifts. At each end of the journey, they have to load and offload bags of documents and boxes of equipment and hand them over to customers with a smile, not forgetting to ensure that they sign the transport documents in the right place and to support with any advice the customer needs on international shipping.
Does this seem like the kind of challenging industry you would dream about working in? If not, then seriously, you need to think again. International express delivery is an industry that's highly rewarding, whether you're the type of person who's simply looking for a "good day's work" or you're in search of something more ambitious and far-reaching: a constantly challenging job that makes a difference in the world.
International express delivery: a tough industry
On the face of it, international express delivery is a tough industry. It's a world of restless waits in traffic jams, never-ending staircases, cranking machinery in sorting centers, aircraft containers stuffed with parcels and bags, global flight paths, the smell of diesel and kerosene, complex customs duty calculations, piles of contracts, waybills and invoices in foreign languages and nervous customers who desperately need to receive their package on time. It's an industry that attracts people who are at their best when they're up against pressure, stress and adversity.
On the other hand, it has some of the best employers and employment opportunities on the overall labor market. Do you enjoy good physical work keeping you fit? Are you interested in being a pilot and flying around the world? Do you want to be a problem solver coming up with creative solutions for customers? And are you interested in being an international certified specialist working in global trade? Well then DHL Express is for you! It's also one of a limited number of industries to offer genuinely global career opportunities for people with various skill sets and experience. And it's a lot more appealing than you might think!
Supporting global trade
Looking for a job that will put you in daily contact with people from all over the world, from Argentina to Zambia and Andorra to Yemen? Where could you find yourself consulting a customer on expanding their sales into Asia one day and arranging cargo flights with humanitarian goods into areas hit by natural disasters the next? How many industries truly, genuinely see people start out on the 'shop floor' and progress to senior global positions? And while people working in banking, for example, can make a fair claim to be keeping the world's financial flows moving, the international express industry plays a huge role in keeping the 'physical economy' of goods and equipment moving. By supporting global trade, the express industry contributes directly to prosperity and growth.
DHL Express has today been certified as a Top Employer Global 2015 by the Top Employers Institute We were one of just five companies to achieve this global certification and the only company to be certified in every continent. We've been able to achieve this by demonstrating excellence in our HR practices - from our award-winning Certified International Specialist training and development platform to our "Made in Africa" talent management program. The DHL Express culture of recognition - from Formula One- and Cirque du Soleil-themed appreciation weeks to spectacular Employee of the Year events where our global management say thank you to our best-performing front-line employees is unbeatable.
Above all, we've been able to realize the potential of a truly global but highly competitive industry, where success relies on the ability to drive for 350km across the Kazakh steppe in all weathers and hand over a package with a smile and a thank you, and to turn it into an attractive career opportunity for global thinkers (and doers) the world over. This is a company where employees have a Best Day Every Day!